Privacy Policy

1. Introduction
1.1. The International Education Board ("IEB," "we," "us," or "our") is committed to protecting your privacy.
1.2. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.ieboard.org and our services.
1.3. IEB is the data controller for personal data collected through this website.
1.4. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller Details
International Education Board
Address: 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom
Email: admin@ieboard.org
Telephone: +44 7451 277860
Company Registration Number: 13759057

3. Information We Collect
3.1. Information You Provide:

Name and contact details (email, phone, address)
Institutional information for accreditation applications
Account registration information
Correspondence and enquiries
Application and assessment documentation
Payment information

3.2. Information Collected Automatically:

IP address and browser type
Device information and operating system
Pages visited and time spent
Referring website
Cookie data (see Section 9)

3.3. Information from Third Parties:

Professional references
Institutional verification data
Payment processor information

4. How We Use Your Information
4.1. We use your personal data to:

Process accreditation applications and assessments
Manage user accounts and provide services
Communicate about our services and your applications
Maintain the Public Register of accredited institutions
Process payments and invoices
Respond to enquiries and provide support
Improve our website and services
Comply with legal obligations
Protect against fraud and unauthorized activity

5. Legal Basis for Processing
5.1. We process personal data based on:
Legal Basis Examples
Contract: Processing applications, managing accounts, providing services
Legal Obligation: Tax records, regulatory compliance, responding to legal requests
Legitimate Interests: Website improvement, security, fraud prevention, communications
Consent: Marketing communications, optional cookies
5.2. You may withdraw consent at any time by contacting us.

6. Data Sharing
6.1. We may share your data with:

Service Providers: IT support, payment processors, hosting providers
Assessors and Reviewers: For accreditation assessments (subject to confidentiality agreements)
Professional Bodies: Where relevant for recognition purposes (with consent)
Legal Authorities: When required by law or to protect our rights

6.2. We do not sell your personal data to third parties.
6.3. Third-party recipients are required to protect your data appropriately.

7. International Transfers
7.1. Your data may be transferred outside the UK for processing.
7.2. We ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the UK ICO
Transfers to countries with adequate data protection laws
Binding Corporate Rules where applicable

7.3. Contact us for details of specific safeguards used.

8. Data Retention
8.1. We retain personal data only as long as necessary:
Data Type Retention Period
Account information: Duration of account plus 3 years
Accreditation records: 10 years after accreditation ends
Application records (unsuccessful): 3 years
Financial records: 7 years
Website analytics: 2 years
Enquiries and correspondence: 3 years
8.2. After retention periods, data is securely deleted or anonymized.

9. Cookies
9.1. Our website uses cookies to enhance your experience.
9.2. Types of Cookies Used:
Type Purpose
Essential: Website functionality, security, user sessions
Analytics: Understanding website usage and improving performance
Preferences: Remembering your settings and choices
9.3. You can manage cookies through your browser settings.
9.4. Disabling certain cookies may affect website functionality.
9.5. For more information, see our Cookie Notice on the website.

10. Your Rights
10.1. Under UK GDPR, you have the right to:
Right Description
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Limit how we process your data
Portability: Receive your data in a portable format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time
Complaint: Lodge a complaint with the ICO
10.2. To exercise your rights, contact us at admin@ieboard.org.
10.3. We will respond within one month of your request.
10.4. We may request identity verification before processing requests.

11. Data Security
11.1. We implement appropriate security measures to protect your data, including:

Encryption of data in transit and at rest
Secure access controls and authentication
Regular security assessments
Staff training on data protection
Incident response procedures

11.2. While we take reasonable precautions, no internet transmission is completely secure.

12. Children's Privacy
12.1. Our services are not directed at individuals under 18.
12.2. We do not knowingly collect personal data from children.
12.3. If we become aware of such collection, we will delete the data promptly.
12.4. Parents or guardians may contact us regarding children's data.

13. Third-Party Links
13.1. Our website may contain links to third-party websites.
13.2. We are not responsible for the privacy practices of other websites.
13.3. We encourage you to read the privacy policies of websites you visit.

14. Marketing Communications
14.1. We may send you information about our services with your consent.
14.2. You can opt out at any time by:

Clicking "unsubscribe" in marketing emails
Contacting us at admin@ieboard.org
Updating your account preferences

14.3. Opting out of marketing does not affect service-related communications.

15. Changes to This Policy
15.1. We may update this Privacy Policy from time to time.
15.2. Changes will be posted on this page with an updated effective date.
15.3. Significant changes will be communicated via email or website notice.
15.4. Continued use of the website after changes constitutes acceptance.

16. Complaints
If you have concerns about how we handle your data, please contact at admin@ieboard.org.

17. Contact Us
For questions about this Privacy Policy or your personal data:
International Education Board
Address: 167-169 Great Portland Street 5th Floor London W1W 5PF United Kingdom
Email: admin@ieboard.org
Telephone: +44 7451 277860
Website: www.ieboard.org